This website is run by the Richmond and Wandsworth Safeguarding Adults Board.

Using this website

We want as many people as possible to be able to use our website. To help achieve this, we:

  • Use clear, concise, easy to understand text, aiming to always explain unfamiliar terms
  • Structure pages and headings consistently
  • Clearly identify key tasks
  • Use descriptive link texts
  • Ensure good colour contrast between text and background
  • Add alternative text to images, where appropriate

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

As a whole this website is very accessible, but some documents are not fully accessible to screen reader software.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please get in touch by emailing

We will consider your request and get back to you within 10 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, contact the Digital Team by emailing

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

See our contact page for details on how to contact us directly.

Technical information about this website's accessibility

The Richmond and Wandsworth Safeguarding Adults Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with PDFs

Some of our older PDFs documents do not meet accessibility standards - for example, they may not be marked up so they are accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

We will work to ensure key new documents meet accessibility standards.

How we tested this website

To test this website we use Siteimprove, an automated testing system, to help us monitor and fix usability and accessibility issues as they occur.

The Digital Team also manually review and update the site to maintain any parts that automated testing cannot cover.

What we are doing to improve accessibility

When we update our website we carefully monitor new content to ensure it meets accessibility standards.

We will work to improve the accessibility of documents published on the website. 

Date of statement

This statement was published on 19 January 2021.